vu final project

vu final project

Tuesday 11 November 2014

Bus Ticket Reservation System srs, design phase and source code

Bus Ticket Reservation System srs, design phase and source code

Introduction:
A bus travelling company wants to automate its ticket reservation system to bring a change in the trend of manual ticket reservation system. This system will bring improvements in the managements of bus services.

The problems with manual system is that the passengers have to stand up in a long queue to buy tickets or asking for some information. In manual system all the records are maintained in documents format which needs special place and protection to keep the saved record.

A system is required to makes the reservation system easier. This system will provide various facilities like contain record of reservation, facility to check the ticket availability, cancellation and change ticket, search for the most possible prices, Schedules of bus departure and arrival on all terminals and search and choose his/her seat position and ticket payment procedure. This website will be available online twenty four hour and seven days per a week.

The company also provides cargo services in different cities. Customers can get information about cargo services tariff, cargo services schedules and consignment tracking and hotel room reservation during stay on long tour for VIP customers.

Actors:
1. Admin
2. Call Operators
3. Manager
4. Bus Staff (Driver, Security guard , Doctor , Bus hostess)
5. Customers(users)
6. visitors

Functional Requirements:
1. System should provide facility for all actors for log into the site.
2. System should provide facility for send email/sms to all actors if they forgot password.
3. System should provide facility for register new visitors by himself.
4. System should provide facility for all actors to change his password.
5. System should provide facility for all customers to change his profile.
6. System should provide facility for only admin to add, delete and edit news and events.
7. System should provide facility for admin to reset user’s passwords.
8. System should provide facility for only admin to block, view, edit to all customers.
9. System should provide facility for only admin to add, block, view, edit to all employees.
10. System should provide facility for only admin to change all fares of tickets.
11. System should provide facility for only admin to change all fares of cargo.
12. System should provide facility for only admin to change all fares of waiting Rooms.
13. System should provide facility for only admin to add new terminal (add new city in route).
14. System should provide facility for only admin to generate staff salary slips.
15. System should provide facility for only admin to view about the credit card details of customers.
16. System should provide facility for only call operator to booking the ticket and booking cargo consignments but not confirms. Create customers account for login into the site (auto generated after booking of the ticket).
17. System should provide facility for manager to confirm the booking after payment receives.
18. System should provide facility when ticket confirms an email and sms send to the customer.
19. System should provide facility for manager he creates all the tickets slips.
20. System should provide facility for staff to check their duties time and place of duty. Each bus has total 4 member of the staff (Driver, Security guard, Doctor, Bus hostess) system provide facility for each staff member has to enter their employee id number and check his\her current scheduled.
21. System should provide facility to only customers for booking the ticket and booking cargo consignments but not confirms.
22. System should provide facility to customers to edit profile and change password.
23. System should provide facility to customers to register in site.
24. System should provide facility to customers to search reservation.
25. System should provide facility to customers to track consignments.
26. System should provide facility to generate the pdf for confirm ticket and confirm cargo reservation.
27. System should provide facility to save all the reservations of each customer.
28. provide 5% discount to all regular customers (2nd time reservation include in regular customer)
29. company provide 10% discount to family package (if buy more than 5 tickets)
30. Each bus contains 2 extra seats for emergency cases extra seats has extra reservation charges, 30 % extra charges than regular ticket rate.
31. Query the buses for two weeks (Only two weeks advance reservation is available).
32. No reservation before two days can be done.
33. Cancel reservation 50% deducted from the whole amount. (Cancellation interface closed before 3 hours of the confirm ticket date and time).
34. Change reservation 20% deduction from the whole amount. (Cancellation interface closed before 3 hours of the confirm cargo date and time).
35. System should provide facility to stay in room during the journey for the VIP customers and the paying customers
36. System should provide facility for book table in restaurant during the journey for the vip customers.
37. payment is through credit card and if customer has no credit card than customer send money through easy paisa when a money transfer sms is receive by the company with customer id number and phone no than the ticket is confirm .
38. Money is taken out from customers account after a verification call.



Tools: You can use any programming language to develop this website.

Supervisor Name: Sarfraz Awan

Email ID: sawan@vu.edu.pk
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